Privacy policy

Last updated: November 25, 2025

1. Introduction

This Privacy Policy explains how MELAN collects, uses, and protects personal data when customers visit or make a purchase from melanbeauty.nl.

2. Data We Collect

We collect the following information:
• Name
• Email address
• Shipping and billing address
• Payment information (processed securely through third-party providers; MELAN does not store card details)
• Order history
• Website usage via cookies

3. Purpose of Data Processing

We use personal data to:
• Process orders and payments
• Ship products
• Communicate updates or service messages
• Improve customer experience
• Comply with legal requirements

4. Legal Grounds

Under GDPR, MELAN processes data on the basis of:
• Contract necessity (to fulfil an order)
• Consent (newsletter sign-ups)
• Legitimate interest (fraud prevention and website protection)
• Legal obligation (tax and accounting rules)

5. Data Storage

Data is stored securely and only for as long as necessary to fulfil the purposes above.

6. Third Parties

We share data only with essential partners such as:
• Payment providers
• Shipping carriers
• Hosting services
All partners comply with GDPR regulations.

7. Cookies

melanbeauty.nl uses cookies to improve website performance and user experience.
Customers can adjust cookie preferences in their browser.

8. Security

We use industry-standard safeguards to protect personal data against loss, misuse, or unauthorized access.

9. Customer Rights

Customers have the right to:
• Access their data
• Correct their data
• Request deletion
• Object to processing
• Request data portability

Requests can be made via info@melanbeauty.nl.

10. Complaints

Customers may submit complaints to the Dutch Data Protection Authority or the EU Online Dispute Resolution platform.